TY  - BOOK
AU  - FROST, Chris [et al.]
TI  - Operational risk and resilience
T2  - (Management and Business Studies)
SN  - 0750643951
PY  - 2001///
CY  - Oxford
PB  - Butterworth-Heinemann
KW  - EMPRESAS
KW  - ENTERPRISES
KW  - RECURSOS HUMANOS
KW  - HUMAN RESOURCES
ER  -